hotelshopUK - your leisure and business travel agent
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Our Mission

Our aim is to DELIGHT our customers and partners with the highest quality, value and service. We are committed to finding or creating the best deals for our leisure customers, offering flexibility and accountability to our corporate and CRO customers and delivering a caring, efficient and fast response to our emergency relocation customers.
We will achieve this through:
  • Providing high quality service to hotels through our detailed market understanding and our personalised, flexible service. Our aim is to become their trusted marketing partner
  • Offering unbeatable breaks in a wide range of UK accommodation, by providing excellent value and top quality service. Our aim is to become the ‘go to place’ for great deals or personalised service
  • Offering a flexible and comprehensive booking service to our corporate clients with detailed Management Information to enable them to retain ultimate control of their travel policies
  • Providing a caring, personalised, 24x7, 365 days of the year, rapid response to emergency accommodation requests

Vision

Our vision is to "Profit through Delight"

​It puts the concept of "go-ing the extra mile" to delight our customers at the heart of what we strive to do. Our benchmark for all of our activities (existing and future) is that while providing noteworthy services/experiences we will ensure that we are rewarded for our work by making a profit.

Values

Our company values underpin our working philosophy and guide our behaviours. These values are as follows:

Dedicated – to excellence in customer service
Enthusiastic – have passion for everything we do
Likeable – friendly and fun
Improving – always seeking to enhance the quality of everything we do
Giving – generous and warm hearted
Hungry – for success

Teamwork – communicate at all times
​Our overarching quality objectives are:
  • To provide a consistently high level of service to our customers
  • To be efficient and accurate in our interaction with suppliers
  • To provide leadership to our employees and closely align them to our values
  • To achieve profitability and growth by focussing on quality in all aspects of our business

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About
hotelshopUK Ltd
Brine Well House, Tower Hill, Droitwich Spa, Worcestershire WR9 8BY
Email: enquiries@hotelshopuk.com
Tel: +44 (0) 1905 792820

© COPYRIGHT 2020. ALL RIGHTS RESERVED.
  • Home
  • Great Little Breaks
  • Onbusiness CTS
  • CustomerHubUK
  • About Us
    • Timeline
    • Awards and Accreditations
    • Corporate Social Responsibility >
      • Our People
      • Our Customers
      • Our Suppliers
      • Our Community
      • Our Environment >
        • Environmental Policy
      • Modern Slavery Policy
      • Labour Standards Policy
      • Make your stay greener
    • Our Mission, Vision and Values
  • Contact Us
  • News