Are you interested in working in a varied and dynamic environment? Here at hotelshopUK we pride ourselves on delivering high levels of customer service and ensuring our team are equipped with right tools and training for the job.

In a recent staff survey:
  • 90% of staff see themselves here in 2 years time
  • 98% of staff agreed we are taking positive steps towards CSR Sustainability
  • 92% agreed they were proud to work for HotelshopUK
  • 93% would recommend us as a GREAT place to work
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We currently have the following exciting opportunities:

Customer Service Agent

As a Customer Service Agent you will provide excellent service to our customers, agents and hotels, dealing with enquiries quickly and efficiently to maximise conversions into bookings throughout the Customer Service Team.

For full job description please click here

Customer Service Assistant – Temporary summer contract (June to September)

As a Customer Service Assistant you will provide excellent service to our clients and hotels, dealing with enquiries quickly and efficiently to maximise conversions into bookings throughout the Customer Service Team.

For a full job description please click here

Group Reservation Agents

Working within a team for the Head of Groups, you will be responsible for handling all group bookings from the initial enquiry through to contracts, confirmation & payment.  We expect our group reservation agents to have a friendly warm personality and who is always looking to exceed customer expectations through exceptional customer service whilst ensuring out company values are at the heart of everything we do.
​For a full job description please click here

​Meetings Reservation Agent

As Meetings Reservations Agent you will deliver exemplary customer service from initial enquiry through to booking contract stage ensuring all sales enquiries conversion targets are consistently achieved.

For a full job description please click here

Claims Handler - Rapid Relocate

Responsible for handling claims that are received by Rapid Relocate
Find our more about Rapid Relocate here
​For a full job description please click here
To apply: please email your CV together with a covering letter, stating the job you would like to apply for in the subject line, to Claire Elnor and Emilia Winiarska - HR Department: hr@hotelshopuk.com