Derby - Hallmark Hotel Derby

Although the accomadation was good, we found the surrounding area of Derby very grim, you would need public transport or your own to venture further afield, such as Matlock, or Chatsworth

Evening meal which was part of the deal was excellent, but the breakfasts could do with improving. Very limited selection of food available at breakfast and they did not provide your own pot of tea/coffee which meant we had to catch eye of waiter & wait to have drinks poured and then wait again whilst they brought hot water because invariably the tea was too strong. However this was our only complaint as otherwise the hotel and staff were excellent.

The hotel deal was excellent value for money and the staff extremely friendly, the breakfast was faultless. Theevening meal was average, but still good value considering the price paid. Beds could do with replacing, felt a few springs.

no tourist info other than a city map! very poor.Good breakfast Limited choice dinner.

Enjoyed very much recommend hotel to every one

I only marked the room a 3 because it was at the back of the hotel and was near a very noisey extracter fan.The room was also very hot ,but we were given a fan to use.Other than that it was a very spacious room with a fab bathroom ,large bath and a corner walk in shower

The hotel was excellent in every way. All the staff were friendly, helpful, efficient and smart. The food in the restaurant was excellent with a good selection of dishes which was served and presented well.. The room we had was spacious, clean and pleasantly decorated.

Easy to find (by the station), helpful staff, central but quiet (apart from banging doors). The rather limited breakfast could better have been served than buffet style, and tables in the brasserie were packed together which took away from the eating experience.

Staff were very friendly and the food was excellent.

The service received both in the restaurant and at reception was excellent. The staff were friendly and very helpful, nothing was too much trouble.

Within walking distance of the train station, across the road and 5 mins to the Westfield shopping centre. 30 mins to the peak district. Lovely food, excellent breakfast and ALL the staff we met were exceedingly helpful and courteous.

Great value break and fantastic staff

The hotel was lovely and very clean. The staff were all friendly and the service was good. The only downside were the tables in the restaurant which were far too close to each other. The food was wonderful but being so close to the couples either side did put a damper on our evening.

Hi. Yes we would stay and recommend to friends. Think the only thing I would like to say was the pillows were not at all comfortable and the floor in our room was creaking every where we walked just hope the people below us didn't hear it to much , apart from that the Hotel and the food was excellent and the staff.

The staff were very pleasant , the room was clean and pleasant enough apart from the shower in the bathroom which was very poor indeed - lukewarm and powerlesss, the quality of the restaurant food left a lot to be desired and could not be described as even mediocre ...

The room was excellent and the food out of this world ! Great value

The staff at the Hallmark Hotel Derby, were very friendly, nothing was too much trouble.

Our room and the public areas were finished to a high standard. All hotel staff were friendly and helpful. The one disappointment was with the evening meal where my main course (meatballs with pasta) was not very good, whereas my wife's meal was fine. Breakfast was good with an excellent choice.

The great service started with the receptionist and carried through the rest of the staff they could not do enough for you and if you had a query they followed it up and gave you an answer. The room was well decorated with everything you would need for a short stay, hairdryer, trouser press but we did query why none of the draws opened, we were told they were for decoration. We ate in the restaraunt on one night and the food and service was excellant, the first night we ate in a mexican round the corner, Pepitos?, which was friendly, reasonable and very tasty. Breakfast for the two days was identical no variation, but it was well cooked and the service first class. Overall we had a great time and thought the package was very good value for money, and we will go back to this hotel.

We are vegetarian and the vegetarian choice on the hotel menu was limited. We arranged with the hotel, prior to our stay, an alternative meal for the one night. This was very satisfactory.

Excellent value, fantastic food a lovely staff.

Hotel and staff were efficiant and friendly second visit through hotelshop wont be my last

Amazing value for money, excellent food and service.

Lovely weekend away with 6 friends, weather was very good for November. Hotel very good value for money. Food very good, drinks a bit expensive, but many pubs nearby.

Helpful friendly staff. Room good size and comfortable. Food was enjoyable and of good standard although I felt Menu could do with widening. Looking forward to going back next year.

Friendly staff. Very clean hotel. Very well decorated. Food first class

Cannot fault the service provided by Hotelshop staff and the staff at The Hallmark Hotel Derby. Thanks to all.

The hotel was excellent and stafff were very friendly and helful, the room was very good and quiet and a lovely comfortable bed. Breakffast was excellent and we ould definatley stay there again

The Staff, Management and everything connected with the Hotel were unbelievably First Class. Having been on similar breaks with other companies this must rate as the best experience that we have had. Unfortunately the weather was against us but did not stop our enjoyment.

Staff were friendly and seemed busy but not very effective - 3.5 hours for dinner is far too long. Everything else was good.

This was a great weekend break the accomodation and the food were both excellent and for the price we paid it was an absolute bargain. The hotel staff were very efficient and friendly the whole weekend was one of the best we have had . We take regular weekend breaks so we look forward to receiving similar promotions via your website Thank you for a lovely weekend

The hotel was in a good location, next to Derby Railway Station and a 10 minute walk to the city centre.The room was very clean and comfortable but a little hot at times ( no air conditioning). We had a three course meal included in the offer, the food was lovely but some of the plates and boards the food was served on were a little tricky to keep your food on. The restaurant area is a little snug when full and they did struggle to keep food flowing for the self service breakfast at peak time (Saturday). There are several restaurants and bars adjacent to the hotel. The Viceroy Restaurant (Indian) superb and The Mansion Bar & Restaurant next door equally good. Both extremely welcoming and friendly. Overall very good value for money would definitely stay again. 7/10

stayed therer with friends in April. found this time that the service wasn't as good as then

My wife and I were very happy with our stay in Hallmark Derby. It was a good base to explore the area, and the Chatsworth tickets were much appreciated.

Excellent value for money

Reception staff were excellent and all other staff very good.

Good size rooms well equipped, good food and service, cannot fault it

This is a lovely hotel - more than we could have expevted for the price we paid. An excellent, value for money weekend break.

The hotel was excellent. Staff were very kind. Evening meal was superb. My only comments would be that it would have been helpful to have more information on the nearby attractions and the breakfast on our second morning was not as as good as our first morning.

Although it was really good value for money we were disappointed when on the second night they had run out of musssels- which on the first night we had decided that we would have them on the second night and the creme brulee was not available either and then on our sec0nd morning the smoked haddock was not available and the attitude was very casual and they did not appear to be concerned that we could not have what we wanted We really enjoyed the break but Derby is not the best place isBritain to stay but no regarets we enjoyed the break

We have already recommended to friends...

carnt fault our stay friendly staff excellent food

Lovely hotel. Staff and food excellent. Nothing was too much trouble, even when very busy with a wedding. Good location for centre of Derby. Only very slight disappointment was not to receive a room overlooking the garden as we had requested, but the hotel was pretty full with a wedding and our room was perfectly satisfactory. Will definitely be returning!

Rooms were a little too hot, otherwise very good.

Slight smell of drains in our bathroom so I kept the window open. I didn't complain as I think there had been some flooding due to previous guests misuse.

Myself and husband enjoyed the break. We tried to go for a walk but there were no pavements/footpaths suitable for walking safely along near the hotel. It's a shame really because that would have really made the break for us. We just needed to de-stress but that wouldnt put us off going again. We spent a day in York; it was great. The food in the restuarant was absolutely delicious and as soon as one course was finished, the other course was presented and it was piping hot.

Hallmark Derby - breakfast on the 1st day was very chaotic as we had to wait to be seated. As a diabetic, I had already had my medication so needed to eat immediately and, as a rule, you just walk in for breakfast and sit down. Luckily when I told staff of the situation, we were shown to a free table so there was no problem but the table wasnt appropriate for eating - drinks table , very low. We had no trouble on the 2nd day.

Very good service from the hotel. We left house keys in the room when vacating and they were posted back to us by registered post. Food very good and we really enjoyed the tickets supplied to visit Chatsworth House.

The Hotel was clean,modern and the staff were excellent. A perfect break of excellent value

Staff friendly and helpful. Good facilities and food good.

A lovely clean hotel with large bedrooms, good facilities & very friendly staff,

no mini bar in room ,same menu in restaurant every night

Comfy bed and good shower, very close to Derby centre for shopping and bars. The deal we booked was excellent value for money.

Generally the hotel and service was good. The overall impression was spoiled by the rooms having no air conditioning making them very uncomfortable to sleep in on a hot night.

Service at this hotel is excellent. We were not happy with our room and were moved. At all times, we were treated with courtesy and respect. Our meal in the brasserie was excellent. We expected to be very restricted as our meal was included in a stunning deal from hotelshop. However, we were most pleasantly surprised! We enjoyed a full three course meal with free choice from the standard menu. Our deal included Chatsworth House tickets and we had a wonderful time in the house and grounds. Thank you very much.

Our hotelshop offer included 2 tickets to Chatsworth House to be issued on arrival at the hotel. I contacted the hotel as we wished to visit Chatsworth en-route, before checking in. The staff were extremely helpful and posted our tickets to us so that we could do this. Excellent service and very friendly staff.

Hotel was classy without being overbearing. Staff were friendly, but resturant menu was a bit boring after a couple of meals. That said, the food was fine. I would certainly go back again.

we had a really good weekend break

The hotel is in a good spot close to centre and train. The food was excellent but some of the dishes had run out. The tables were a bit too close together. some noise in the rooms from doors banging from 4am up to 8am from i can only presume are staff. The furniture and fittings are excellent and the restaurant staff are very helpfull. Would definitely visit again.

The food was of an exceptional standard, both the breakfast and the evening meal. We couldn't complain about a thing with the restaurant are. The bar area was compact but sufficient and never appeared to be full. The room was very nice but I am unsure if this was an executive room like I thought we had booked as it didn't have many extra's such as a chenile throw, a minibar, safe, complimentary dressing gowns and slippers etc. In spite of this I thought that it was very good value for money and would recommend it to friends and family.

Excellent hotel, food, staff and service. The only problem we had was that the hotel was as far away south from the included attraction tickets(Chatsworth House) as we lived north of it, but we didn't realise when we booked so it was our fault. The hotel was a little difficult to locate from Midland Road. They could do with a sign outside the car park, weren't the only guests that had difficulty finding it.

I cannot rate this hotel highly enough. The staff were friendly, and smiling which in some hotels is very rate. The food was excellent as were the rooms. Very very pleased.

This hotel was excellent bar one thing. It was far to warm for my wife and I. The room we had, had no air conditioning and even with the window open all night the room just didn't cool down. On the 2nd night the hotel supplied a fan which did improve things. Although our visit was in July it was a dry spell but not what I would call a hot summer spell. For his reason and this reason only I would not use this hotel again. Unless I visited during the winter months.

Room was advertised as an Executive room which was an upgrade but did not feel it was any bigger or better than an average double room. Bed was very soft and lumpy. The food was excellent...maybe they should offer dinner on the first night and then would possibly draw guests to book for the £20 offer on the second nite....we certainly would have booked. Reception staff & waiting staff were very pleasant & helpful. A wonderful offer...Chatsworth was amazing!

Was a little disapointed by how far away Chatsworth House was from the hotel.

We had a fabulous weekend away at a bargain price, we were allocated a suit on arrival. There was a function going on at the hotel so it was a little noisy until midnight.

A centrally located city centre hotel within easy reach of the Derbyshire Dales and surrounding attractions

We were well impressed with the Hotel, and the deal we went on was fantastic value for money. food in the hotel was 1st class, and the staff in the restaurant were extremely pleasant and friendly. Would definitely recommend, and we will be back if another value deal comes up. Regards

Very friendly and accommodating staff at the hotel. The deal including hotel stay and Chatsworth tickets was very good value for money. Meals in the restaurant at the hotel were excellent. Very satisfied and would take advantage of this deal again.

Although the hotel was several miles from Chatsworth (we had free tickets), the drive through the Derbyshire countryside was lovely and well worth it.

The staff were lovely- very friendly but not too much so. Shame there are no leisure facilities there- a swim would have been lovely after a long day out. Food was delicious!

The very friendly staff at this hotel should all be congratulated

The weekend was thoroughly enjoyed. The break was very good value for money and we look forward to booking other excellent offers.

The room and the food was excellent but our stay was let down by the poor service in the restaurant for our evening meal.

Our weekend stay was good at Hallmark Hotel in Derby, loveley hotel staff were freindly and helpfull. Room and facilitys good we had a nice big room. the restaraunt and bar area nice. The only thing we were not happy with was on the second night our meal was served on a wooden plate we didnt think was hygienic at all it looked liked a chopping board there were knife indents and this put us off as we had a sauce in a small jug to pour over our meal. We enjoyed our day at Chatsworth house well worth it and we got the sunshine. Thankyou Mrs I Davies

Great value, beautiful hotel, fab weekend. Booking another break with you straight away.

Hotel and rooms were very hot with no air-conditioning so sleeping was difficult. Hotel did provide a desk fan which helped so it was a good thing we had earplugs. Location is good as only a 5 minute walk to Westfield shopping mall, close to the train station and plenty of real ale pubs in walking distance. Hotel food was good also.

An excellent break. We could not fault the service we received.

No Complaints. Hotel was central enough to centre - 10 mins walk

The bedroom was too hot. Fans were available but the noise disturbed our sleep. Tables far to close to each other in the restaurant.

Staff very welcoming and service was excellent. Great menu and superb food in the hotel restaurant.

Rooms very warm..... Fan gave some respite but not enough, sleep a little uncomfortable because of this. Otherwise exellent service from lovely staff.

Friendly approachable staff more than willing to put themselves out with local knowledge directions etc. Good choice of food marvellous value offered overall.

a good experience.polite staff. good food with very good presentation.pity about the location but we were only touring and it fitted in with our needs.

Enjoyable stay

One small crititism. You can have whatever you want. i.e. oil + vinegar, butter with bread etc with your meal. but you have to ask. It would be better if it were offered.

Room rather warm - had to sleep with window open and portable fan on.

The rooms were very clean the Restaurant was extremely well run Top marks for the staff training the only complaint was Wedding party who didnt stop until 4 am Apart from that a GREAT DEAL

We had a lovely weekend in Derby and surrounding area we stayed at th 4* Hallmark hotel the hotel was very nice right next to the train station for those who do not wish to drive the food was absolutely superb we will definatey return there again.

Excellent value - can't believe what we got for our money. Many Thanks

helpful staff, good food, nice room

We stayed in a Hallmark Hotel with vouchers to Chatsworth House. Excellent value for money and the hotel was extremely good. A great two day break will certainly use Hotelshop again.

Excellent location for local trips. Old hotel, but accommodation, food and service was excellent. Only drawback was lack of air conditioning, but appreciate this would be costly to install in an old building, and the UK climate does not often need such a facility.

Staff were very polite, friendly and helpful. The room was spacious and the bathroom huge! Even though there was a wedding on the Friday the staff coped brilliantly with the very large numbers appearing for breakfast. We would certainly recommend this hotel and the special "Chatsworth Break" is very good value for money.

The only reason I have marked the service as 2 is because of the long wait for our meals in the restaurant and the time span between courses. Other than that the service and staff were very good.

all the staff were friendly and helpful.The only minor criticism we had was that the meals seemed to take quite a while to be served and the pan fried chicken dish was served in the same pots used for the soup and not as we expected it to be served

The only draw back was there two wedding celebrations going on while we were there which meant we had to wait for our breakfast table due to the volume of people. There was also a long queue at the bar on the Saturday night which we did n't join. These things didn't really bother us as we had a wonderful time.

We got 4 singles instead of 2 twin rooms - which was a bonus. the rooms were very warm however there was a fan available. Can't fault staff at hotel: all extremly pleasant, friendly & nothing was too much trouble. They made us very welcome. Thank you

There was insufficient drawer storage in our room, otherwise we would have marked it as 4.

the accomodation, food, service and staff were all exc ellent. would deffinatly recommend this hotel and i would use again

all the staff were excellent very frendly and good at there job thanks again

the hotel was excellent value the offer we took was worth every penny the staff were very friendly and helpful and the food in restaurant was fantastic we stayed for four nights and we could not fought anything very good value will be booking another break with hotelshop from happy customer bristol

The staff at the Hallmark Hotel were extremely pleasant and helpful. My wife and myself would highly recommend the Hotel.

Hotel was central to everything, 7mins walk from city center, 2 mins walk from train station. Great

The weekend we stayed was very warm and the internal upstairs hotel corridors retained a lot of heat. As there was no air-conditioning, the provision of a fan in the room was very welcome. The breakfast was kept hot & fresh and we really enjoyed the evening meal. When all the local road alterations are complete, it should be a lot quieter!

I booked a twin room and arrived to find there was only two single rooms available, I suspect they had overbooked. However they made up with offering us a free meal on the night we arrived and the service was exellent.

Thanks again see you soon. More offers on south coast please

Have not stayed in a Hallmark Hotel before but was impressed by helpful reception staff, presentation of food, general cleanliness of the hotel and smartness of staff. This Hotel was in the centre of Derb near to the Station and had its own parking facilities.

There was a wedding on the saturday night which made the hotel very busy with one particular group of people. however there was no noise in the bedroom.

No housekeeping in room and reception apologised and offered clean towels. Went to the buffet for hot breakfast to find nothing left, but on asking restaurant supervisor we had a short wait as food was prepared, it was very tasty and of course fresh. Over all the weekend break was excellent value, we had a lovely time and would certainly have no hesitation in booking with Hotelshop in the future. Thank you

Lovely friendly staff. Great meal in the restaurant on the Sunday evening. Breakfast was really busy. Food from the buffet was hot but needed to be replenished faster. Would definatly stay in this hotel again.

due to unforseen illness of one of the travellers, our weekend was recheduled with minimum fuss and speed, thank you

Could have done with out the fire alarms going off at 1:30 am after a guest starting smoking in there room!!

We booked this deal through Dealchecker and would use this again! The Staff at the Front Desk were not familiar with the area so maybe more staff training is required! I was amazed by their lack of local knowledge and inability to help as this was in complete contrast to any hotels that I have stayed in Europe!

Lovely hotel and an ideal location for the Peak District. Our room was very pleasant, clean and light. The food was firstclass and the hotel staff were all attentive and courteous. I would definitely stay there again and certainly recommend.

staff really friendly and helpful, bar/wine prices only downside in a really good break altough to advertise it as a Chatsworth destination when it was 25 miles away was a bit misleading.

Just returned from Hallmark Hotel Derby - excellent hotel, great location - 5 mins walk into centre. Lovely decor, friendly staff who were very helpful!! Also included 2 tickets to Chatsworth!! Only one small negative was that the room was a little tired looking, we did ask to pay and upgrade but hotel was full.

Very good value for money.

Very nice and freindly hotel would use this hotel again

Absolutely beautiful hotel. Staff extremely helpful & very polite. The hotel is a 5/10 min walk from the town centre which was excellent for shopping & we visited a local pub (the Royal Telegraph) which was great value for money for food & drinks & had a brilliant atmosphere. My overall experience was 11 out of 10! I couldn't fault a thing & would highly recommend this hotel/area for a weekend break.

Superb hotel in central Derby, free carparking, free tickets for Chatsworth,

We had a great stay, the staff were very friendly and went out of their way to help, the room was fine,we had a lovely meal, bar prices were reasonable and free carparking. On top of that we had a fantastic time at Chatsworth which was part of the special offer. We would recommend this hotel, it is next to station so convenient to get to and to go from too. The staff were so nice and polite , they made our stay extra special.

Room great Service exceptional Breakfast excellent Evening meal not so good Fire alarm went off during the night but the staff handled things very well

We were a little disappointed when we arrived at the hotel as it was near the centre of Derby opposite the railway station. However, after our initial disappointment, we were pleasantly surprised with the inside of the hotel and the welcome we received upon arrival. Our upgraded room was not the most fantastic room we had ever stayed in and we had to run around in the shower to get wet but the hotel had listened to our request for a quiet room (which it was). Thursday evening's dinner was superb with excellent food and service. We were a little disappointed to hear that they had a wedding and 2 other large functions being held at the hotel on Friday night and we wondered whether we would have a disturbed night with all the people celebrating. However, the hotel had things very well organised and seemed to have put loads of space between the functions and people staying the night for those functions and the "normal" guests - excellent - our sleep was not disturbed at all. The only downside to all those functions taking place was the very poor service in the restaurant and the bar on our second night. This was due to the staff being so stretched with all the various functions taking place at once. We had to wait ages for drinks and food to arrive and even when we had asked for the dessert menu, we had to fetch it ourselves. We went into the bar after dinner for a coffee and the very immature staff did not know how to work the coffee machine and we ended up with coffee that you could stand your spoon up in which we left as it was undrinkable. We explained the situation when we checked out next day and the cost of these coffees was immediately deducted from our bill. All in all, we had a fantastic stay and would definitely return. Thank you Hallmark.

Had to ask for room change after the first night because of being over the taxi rank and opposite a building site. Traffic noise went on very late then building site started up about 6am and was very noisy. There was no problem being moved to another room which was much better and over the car park so much quieter. Breakfast on day 2 was manic due to a wedding and coach parties so we sat at the bar with cereal as would have had to wait a long time to get a table. They had advised it would be busy between 9 and 10 but we went at 8.30 and it was packed then with probably 20 people waiting for tables. Might be better if they had help yourself tea and coffee urns when busy as staff were serving coffee rather than clearing tables. Apart from these minor issues, very good stay and breakfast on the first day and both evening meals were excellent quality and very good value. Staff were pleasant and helpful. Rooms were large and had fans which was very good. Good tea/coffee/biscuits in room. Excellent value for money break including Chatsworth tickets.

The hotel was very easy to find ,was in the perfect location and gave excellent value for money. The staff were very friendly and helpful and the visit to Chatsworth hose ended a perfect weekend

Hotel fine,staff tried hard, service good,room fine, presentation of the food was good, quality of the ingredients not so good. Would recommend as value for money but you would need to be late to bed, otherwise you benefit from the wedding disco music below. But good luck to Hallmark who must cash in on any opportunity.

Only reason we would not stay at this hotel is that it is unlikely that we will want to visit Derby again.

I was a little concerned on arrival to find the hotel across the road from the main line railway station. I needn't have worried as during our stay I didn't notice any noise from the trains at all. Good break and worth the money.

Fantastic value for money. Accommodation, service and food far surpassed our expectations and we would definitely use this hotel again.

The Hotel was a good standard in all areas, The staff were compitent and friendly, the food excellent quality. A real bargain!

We stayed at The Hallmark Derby - Chatsworth offer ,for the weekend . Very good value for money . Would certainly use the hotel again .

Would recommend the hotel but with some reservations. Quite central. Free parking is useful. Not in absolutely the best part of town. No lounge downstairs. Restaurant and bar both small. Room OK, although not very large.

Superb hotel, service was great. Nothing was to much trouble.Staff very friendly.

strange room no drawers in the bedside cabinet or other storage facilities. Very minor point otherwise very good and recommended

We were a little disappointed that there was no drawer space in the room (eg; for underwear, socks etc). There was also no water in the room other than that you could get from the bathroom tap. For a four star hotel i would have expected at least a bottle of water to be available. Although the restaurant staff were excellent with their service, we felt they were not too knowledgeable regarding wines when asked for advice (ie was it sweet,dry etc). Apart from these minor points, the hotel passed with flying colours.

All staff at this hotel very helpfull

All staff very friendly. Good food.

particually good value which included tickets to chatsworth house and gardens . well worth a visit

The breakfast both mornings was excellent,but unfortunately the main meal at night was awful.It seemed that it was just warmed in the microwave.I would stay in the hotel again but not have a evening meal.

Good standard of accommodation but not excecutive. Good food evening and cooked breakfast, needed to make a little bit of fuss to get continental pastries, as there was only toast left at 9;30 on sunday morning.

Easily accessible , a great base to explorethe locality from.

great position and great service and food.

Hotel is very well placed for the train station, motorway links and more importantly Westfield Shopping Centre which was about a 5 minute walk from the hotel. Rooms good, bed firm but comfortable. Just across the road from the hotel (turn left from the main entrance and left and cross over) was a reasonably priced Italian Restaurant, but a little further along the road is an Indian Restaurant called Shalimar where I had one of the best indian meals ever. Service was superb too. Is a bit pricey, but you can pick up a 20% discount card off one of the staff lurking on the street corner giving them out. Hotel reception will recommend restaurant and have some discount vouchers also. We found the food at breakfast and dinner very good.

Exec rooms very quiet - there was a wedding going on and it did not disturb us in the slightest. A very pleasant weekend.

We really enjoyed our stay at the Hallmark Hotel in Derby. We went on the 2 night B&B, inclusive Chatsworth House Deal. It was excellent value for money and included dinner on the second night. The hotel was clean, very friendly staff and the food was good. We had a lovely waitress for breakfast, Maggie, who arranged with the housekeeper, Janet, for me to have some Earl Grey T bags in our room when I asked - nothing was too much trouble. Friendly reception staff, really good bedroom, everything you could ask for. There was a lovely atmosphere about the place. The hotel is ideally located near the station and within easy walking distance of the City centre. We would definitely stay there again.

The staff were excellent - nothing was too much trouble. An excellent choice for a few days

what a delight our stay at the hallmark hotel in derby was, we were upgraded to a suite, which was very comfortable. Our meals were really nice, and the prices for drinks were reasonable, the staff were very helpful friendly and polite. The tickets to chatsworth were a real bonus. we would definately stay in this hotel again, and will be recommending it to all our friends

Another good value break from HotelShop with entry tickets to Chatsworth House included. The Hallmark Midland Hotel in Derby didn't look much from the outside but inside, it was a revelation. Recently refurbished, our up-graded executive room featured a new bathroom with bath and separate shower cubicle and every other modern accoutrement. The food and the service in its brasserie restaurant was especially good and would recommend that visitors take up the option of dinner on the second night for just £20 a head as it is well worth it. My wife also loved the fact that the Westfield shopping centre is just 5 minutes walk away. We are staying at its sister hotel in Manchester next week (another HotelShop special offer) and hope it is up to the same standard.

food was very good .only one small gripe slow service in restaurant but didnt spoil our stay.ie.20 mins after asking twice for a jug of water.

Enjoyed a lovely couple of days would like to know when the next combined offer with Chatsworth House is going to be! We have friends who would like to go.

Having stayed in dozens of hotels both in the uk and abroad we can honestly say that the Hallmark (ex Midland) hotel in Derby to rate as one of the best we have stayed in. From the first impressions of the parking area and the garden to the very pleasant and efficient receiptionist plus the quality and cleanliness of the room and fittings is second to none. The food and service were excellent as were the all the staff we came into contact with. A good location with a 10 minute stroll to the shopping centre plus the Chatsworth House voucher as part of the deal we had a great value for money week-end break.

Bit noisy as had corner room very close to taxi rank.

Grand Hotel of the early 1900,s rail era not knocked down but restored to its former glory. A hidden gem!

We were made very welcome by the hotel staff who dealt with any enquiries/blips very efficiently. Car parking was reasonably secure. The food was good and reasonably priced, the service was good. We would definately return should we revisit the area.

I gave the room 3 as we had no heating on the first night and unfortunately it was the coldest evening of the year,but were given a heater on the 2 nd evening and all was fine..

excellent value for money break.food was of a very high standard.

The only problem was that the upgraded room only had a normal double bed, if we had known, would have requested twin beds

Good hotel and moved us from our original room which was very noisy with no problems. Nice rooms and public areas of the hotel. Free parking and nice garden area. In all a good stay, only down side was when we ordered a portion of chunky chips at the bar for £2.75 we only received 8 chips and was told normally you only receive 6 which i think is poor value for money.

The rooms were spotless and good quality. The staff friendly,polite and helpfull. This is only an observation; the hotel could save on energy costs i.e. the rooms were very warm

Staff service & attention very good. Package very good value for money. Would recommend that hotel company instal cctv coverage to all areas of car park at Hallmark Hotel, Derby.

Really good hotel, would highly recommend this to anybody.

The staff at the hotel were very friendly, helpful and polite. We had a minor problem with the shower at 8am one morning. We rang reception and within minutes we had two staff at our room to assess the problem. We were promised a repair and when we returned to our room later that day, the said repair had been carried out and the problem resolved. Fabulous service - Thank you.

the staff were very friendly and helpful

Everyone went out of their way to make our stay as enjoyable as possible even to the extent of providing a great full breakfast in our room at no extra cost as we had to leave early to catch a flight. In addition as serious foodies I have to say that the evening meal was exceptionally good. Any chance there is of getting offers with hotels of the quality and performance of this Hallmark hotel would be truly welcome.

The Hallmark Hotel provided perfect accomodation for our weekend break. Large, clean ,modern rooms, very pleasant helpful staff and good food. We would certainly recommend this Hotel to others needing accommodation in Derby.