Matt Jancey – Systems & Security Manager. HotelshopUK Group

I joined hotelshopUK in April 2008, where I was part of the call centre team, handling inbound calls from customers. Within a few months, I’d been promoted to Team Leader, and eventually Senior Team Leader, with responsibility for managing the team’s performance on a day-to-day basis. During this time, our MD recognised that I was good with computers and ‘techy stuff’ and in 2011 was offered the opportunity to join our burgeoning technical team as IT Support. This varied role greatly helped to develop my IT skills and business knowledge and I eventually progressed into the role of junior developer, where I had chance to use programming languages such as SQL and VB.net to enhance company systems and processes. After several years in different roles within the IT team, I was offered the position of Facilities Manager, which included responsibility for company buildings and infrastructure in addition to my IT duties. Today, I hold the role of Systems and Security Manager, where I lead the company’s internal IT team in supporting and developing business systems and infrastructure. I also head up the company’s information security and business continuity functions, as well as designing and producing Management Information reports for many of our clients. Elsewhere, being part of the Company’s Green Team gives me chance to help shape and develop our approach to environmental issues and sustainability.

Throughout my time with the company, the management team have always been incredibly supportive and helped me to reach my goals, whether through external training, internal coaching or ‘on-the-job’ experience. Having the chance to develop my career with a single company has been a really rewarding experience and I can’t imagine doing this anywhere else. The workplace community is great too – whether you need assistance with a task, want to bounce some ideas around, or just need a shoulder to cry on, there’s always someone willing to help out. At times it really is like having one big family around you! There’s always something happening in the social calendar as well, and I’ve lost count of the amount of times I’ve donned fancy dress for our annual staff parties!

Emilia Winiarska – HR Administrator. HotelshopUK Group

I first started working for HotelshopUK as a reservation agent in February 2020. I quickly got to know the systems and a month later due to the pandemic, I was unfortunately furloughed.
The management were nothing but supportive and ready to answer any questions/queries that I had! The whole company stayed in touch via zoom updates and MD updates sent via an email. We were able to share how we were spending the isolation and support each other throughout, which I found very touching and helpful in this difficult time!

Upon returning to work, I decided to apply for a Claims Handler Role within the emergency accommodation department. I was successful and started in July 2020. From there, I developed my communication and organisational skills as well as growing strong relationships with colleagues and management. After a year in the emergency accommodation team, an exciting new opportunity arose within our HR department. I joined our HR and Quality Manager in October 2021 and started my new journey as a HR Administrator. My ongoing development included completing and passing my ILM Level 3 training in HR, attended various webinars, HR forums and more! I am continuing to gain qualifications within the company.

Dawn Priddey – Head of Groups and Meetings. HotelshopUK Group

I joined HotelshopUK in February 2010 as a part-time customer service agent. It did not take long before I joined full time and within a few months was promoted to team leader for Great Little Breaks. My career progressed when I moved departments to work in the sales team for the company’s corporate division. I am now Head of Groups and Meetings within another team where I have been for the last two years. HotelshopUK is a great place to work – it feels like having your family around you every day as everyone you work with is very pleasant and the Directors make you feel welcome and are very approachable. They keep us updated with what is happening to the company and always ask our opinions.  We have a great pension scheme, discounts on hotel stays and most of all a company bonus scheme. Our HR team is always on hand to help with personal and work matters as well as our Care team. I can honestly say that HotelshopUK may be my workplace until the day I retire and would recommend working here to anyone.

Mary Skeys – CRO Assistant Manager. HotelshopUK Group

Ned Philips – Great Little Breaks Leisure Sales Manager . HotelshopUK Group